匡威新员工培训知识要点？这些必备技能你get了吗

简介： Converse is a globally renowned sports shoe brand that is popular among young people. As a new employee, it is essential to understand Converse's history, culture, products, and other aspects. The training for new Converse employees covers the following key points: the brand's history and culture, product knowledge, sales skills, after-sales service, and brand competition. Converse was founded in 1908 and has been committed to providing fashionable and comfortable sports shoes for young people. Its iconic All Star shoe has become a cultural symbol. Converse's product line is diverse, including All Star, Jack Purcell, Chuck 70, and other series. In training, employees learn about the characteristics, applicable scenarios, materials, and other aspects of each series to better serve customers. Additionally, employees learn sales skills, including building good relationships with customers, understanding customer needs, and promoting products. They also learn about Converse's sales policies, promotional activities, and after-sales service policies to provide better customer service. Finally, employees learn about Converse's competitors, their product characteristics, and market share to better serve customers.